Contact information

Contact Information

We're happy to hear from you. Please use the address below that best matches your question — it helps us reply faster.

Order enquiries

For questions about an existing order, tracking, delivery times, or changes to an order:
orders@homeandgardenneeds.com

Support, returns and everything else

For returns, refunds, product questions, or general enquiries:
support@homeandgardenneeds.com

Response times

We aim to reply to all emails within 2 business days. If you're contacting us about a damaged item, please include photographs and your order number in your first message so we can start your claim right away.